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If your loan has closed and you’d like to access your account details, please click on the link below.
To speak with an SLS agent, please call 855.444.8286.
Not sure who your current mortgage servicer is or not seeing your account details? Request support here.
Mortgage servicing occurs after the mortgage application is completed and the loan is closed and funded. Mortgage servicers receive and track payments, sending missed payment reminders if necessary.
Your new mortgage loan servicer is a ZeroMortgage partner, either ServiceMac or Specialized Loan Servicing (SLS), operating on behalf of and in the name of ZeroMortgage. This relationship is called “Private Label Servicing” and should be a seamless experience for you.
It might be. However, if this happens, you will be sent a Notice of Servicing Transfer by your new mortgage servicer. Transfer of mortgage servicing is a common practice in the mortgage industry and will not impact your initial mortgage loan agreement in any way.
Within two weeks of closing, your loan information will be provided to your new loan servicer, either ServiceMac or Specialized Loan Servicing (SLS). ServiceMac customers will receive a welcome email and SLS customers will receive a welcome package in the mail. Both servicers will provide initial information regarding your new mortgage loan, such as your payment address and phone number. Once you receive your welcome information, you may access your account online by selecting the appropriate link above.
When looking to buy or refinance a house, the pre-qualified vs pre-approved mortgage debate can be confusing. Pre-qualification is usually performed by an independent...